Our Staff

About Us

Dr. Kandice Norrell, BS, BS Vet Med, DVM, CFV

Dr. Norrell grew up in Central Illinois. She received her first Bachelor of Science degree in biology from Millikin University in Decatur, Illinois; a second Bachelor's degree in veterinary medicine and her DVM from the University of Illinois. After graduation, she practiced emergency and critical care in South Florida. She returned to Illinois in 2009 for a position as a Clinical Assistant Professor at the U of I College of Veterinary Medicine where she developed and implemented their primary care program before opening her own private practice in Urbana, Illinois. She moved back to South Florida in 2018 to begin work on her state of the art CATS ONLY hospital. She has a special interest in feline internal medicine, endocrinology, emergency and critical care as well as the One Health Initiative. As a member of the AAFP Cat Friendly Practice Advisory Council, Dr. Norrell has been recognized as a veterinarian who has expertise in the diagnosis and treatment of illness in cats through a thorough medical history and physical examination. Additionally, as a cat specialist, she understands that many behavior problems are a consequence of feline stress or illness. Dr. Norrell is a Certified Cat Friendly Veterinarian through the AAFP.

Dr. Tom Graves, DVM, PhD, DACVIM

Dr. Graves is a board certified internal medicine specialist. He is an internationally recognized clinician, scholar, and educator. Prior to joining us, he served as Dean and Professor of Internal Medicine at Midwestern University’s College of Veterinary Medicine in Arizona. Prior to his position in Arizona, he was a professor of Internal Medicine and Director of the Chicago Center for Veterinary Medicine at the University of Illinois at Urbana-Champaign where he met and mentored Dr. Norrell. A graduate of Cornell University, Dr. Graves completed a small animal rotating internship at the Ohio State University, a small animal internal medicine residency at Michigan State University, and a PhD in pharmacology at the University of Rochester School of Medicine and Dentistry. Dr. Graves’s scholarly work has focused on basic and clinical endocrinology, and has been funded by the American Animal Hospital Association Foundation, the Feline Winn Foundation, the U.S. Department of Defense, and the National Institutes of Health. Dr. Graves has received numerous teaching awards, including the Norden-Pfizer Distinguished Teacher Award, and the Campus-wide Award for Teaching Excellence at the University of Illinois. He has lectured at universities and conferences throughout North America, South America, Asia, and Europe, and has served on the Scientific Advisory Boards of the Morris Animal Foundation and the Found Animals Foundation.

Jennifer- CSR - Office Manager

Jennifer has always loved animals - especially the furry friends of the world. For the last several years, she has been assisting humans as a sales and ticketing associate for a few different minor league baseball teams and really enjoyed it. When she had an opportunity to apply her great people skills to help those with her pets, she found her true calling. Jennifer has been working as a CSR in the veterinary field since 2019.

Rinae- Client Services Representative

Picture and Bio coming soon

Angelica - Client Services Representative

Angelica has always had a strong bond with animals. Growing up with a mom who worked in the veterinary field as well as doing wildlife rescue allowed her to experience helping animals of all kinds from a very young age. In 2011, she started her working career as a kennel tech at a veterinary hospital. Throughout her ten years of working there she gained experience in many areas of the clinic and ended up finding her true calling as veterinary customer service representative. “It is so important to feel heard when reaching out to your vet for care. As a pet parent myself, I understand that and enjoy being able to help people get the care needed for their pets.” When not working Angelica enjoys spending time with her family, her pets, and doing art.

Kendra - Veterinary Technician, CFVP

Kendra has always been involved with animals. Growing up in Ohio on a farm, she knew from an early age that a career working with animals was her passion. She fell in love with Florida back in 2010 when she completed an internship at Mote Marine Laboratory in the animal rehabilitation department caring for sick and injured marine animals. She moved to Florida permanently after completing her bachelors of science and started her career in veterinary medicine in 2012. Kendra is a Certified Cat Friendly Veterinary Professional (CFVP) through the American Association of Feline Practitioners. When not working, she enjoys spending time with her two children and absolutely loves going camping or anything involving nature.

Kim - Veterinary Technician

Bio coming soon

Victoria - Veterinary Technician